VODAFONE
Title of the video
“ We have also implemented in-store repair capabilities . Customers can walk into certain Vodafone stores with , for example , a broken screen and we will repair it within two hours . The customer experience is great , and customers love this service . This again furthers our circular economy vision and is part of our planet purpose not to do any business on the cost to our environment .
“ In my opinion simplification is a key enabler for digitisation . During the last years , Vodafone Germany acquired various fixedline providers like Unitymedia and Kabel Deutschland . Both companies had their own supply chain processes and systems in place . Therefore , we decided to harmonise our supply chain processes for our fixed-line and mobile business . This project is ongoing and beyond what we have done so far in Supply
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