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IoT and AI are opening up the possibility that ‘ commoditised ’ decisions might be made for us by machines .” According to Ketan Karia , head of IoT Practice at Ness Digital Engineering , “ the IoT omnichannel evolution is here , and it ’ s gaining traction quickly .”
IoT technology ( combined with AI ) is the backbone of this trend , and mobile devices are increasingly taking on the role of a universal remote control , as well as an information portal . “ Billions of people around the world use smartphones , and that number is increasing rapidly every day . Therefore , it makes sense that mobile apps are the preferred channel for accessing IoT ,” posited a recent report by IoT For All .
Accessing IoT solutions via mobile apps is a logical development , since mobile app development is inexpensive , which makes the IoT increasingly accessible through mobile channels . Data gathered from IoT sensors can be efficiently managed and monitored through mobile devices , and mobile applications are playing a significant role in supporting the growth of the Omni UI .
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