Mobile Magazine - July 2023 | Page 47

Sunrise-Infosys Partnership : Bound by a digital thread

THE DIGITAL CANVAS

This creative facet enabled Sunrise , under the stewardship of Anna Maria , to identify 5G use cases , specifically monetisation opportunities via application programming interfaces ( APIs ).
According to Anna Maria , Sunrise took this leap of faith , because “ 5G provides customers with reliable , lightning-fast connectivity , and on top of it , we offer value-added services such as analytics and security solutions to help businesses improve their bottom line ”.

A DIGITAL PARTNERSHIP FOUNDED ON SHARED VALUES

Infosys is proud of the partnership with Sunrise : a Swiss pioneer of telecom services and a global digital consulting services provider jointly developed customer-centric solutions to attract and retain digital consumers .
As part of the digital transformation , Infosys conducted design thinking workshops at Sunrise to address dynamics of the business . With the support of Infosys , Sunrise implemented a platform to help subscribers seamlessly register for new services and offers , rolled out a customised tariff plan , and adopted microservices and automation for near zero-touch migration across subsidiary brands .
Our Driving Force
Sustainability Diversity Collaboration
The Sunrise-Infosys partnership has grown from strength to strength . Driven by sustainability and diversity , this collaboration is set to shape the digital agenda .
Anna Maria believes that maintaining consistency in the quality of service is possible with a team of professionals who always think out-of-the-box . She takes pride in her team ’ s diversity and believes “ innovation is a journey of diverse viewpoints and perspectives ”. Today , the Sunrise CIO office is a shining example of diversity with a workforce from 32 nationalities , and women making up 21 % of the staff and 24 % of managers . Infosys shares this ethos , employing a workforce of 161 nationalities across 66 countries , with 39.4 % women .
Infosys joined hands with Liberty Global to support Street Child , a charity providing children across sub-Saharan Africa , Asia and Europe with education opportunities ( Sunrise is a wholly owned subsidiary of Liberty Global ). Infosys established a digital footprint for Street Child to create awareness about the cause as well as provide tools for donors to follow outcomes of ongoing projects .
Anna Maria Blengino
CIO , Sunrise
Manish Juneja
Senior Director , Client Services , Infosys
“ Sunrise has pivoted deeply to digital technology to better serve hyper-connected customers . In this journey , we appreciate the role of Infosys to implement key digital programmes as part of a broader digital transformation at Sunrise .”
“ The telecom landscape is being disrupted by next-generation digital technology . For a decade , Sunrise has been an early adopter of new and emerging technologies . Infosys is proud to partner with Sunrise in its mission to become the preferred digital services provider .”