Mobile Magazine July 2024 | Page 58

Delivering Telco Excellence as Partner to VMO2

Accenture ’ s Derek Melvin and Velissarios Lataris share how the leading consultancy supports UK telco giant Virgin Media O2 ’ s success

Accenture is one of the world ’ s leading IT and professional service organisations providing solutions and services across strategy consulting , digital technology and operations . It is widely regarded for its focus on technology and innovation and building lasting partnerships to deliver real business value .
Among the organisations Accenture works with are the world ’ s leading telecommunications and network providers , including a longstanding partnership with Virgin Media O2 ( VMO2 ).
Accenture and VMO2 : 20 years of collaboration
“ As the pace of change increases and the need to be competitive is ever greater , we are helping our clients by working with the new and evolving technologies , including of course generative AI , and helping them to drive efficiencies , improve customer experience and drive and unlock new revenue ,” says Derek Melvin , Managing Director in Accenture ’ s Communications , Media and Technology practice .
Accenture has a well-established and successful ongoing relationship with VM and O2 spanning more than 20 years , a relationship Derek and his Accenture colleagues are proud of . This includes playing pivotal roles in some of VMO2 ’ s most critical business initiatives and programmes in that period , including the merging of Virgin Media and O2 three years ago .