SANDVINE ALEXANDER HAVÄNG
TITLE : CHIEF TECHNOLOGY OFFICER COMPANY : SANDVINE INDUSTRY : TELECOMMUNICATIONS LOCATION : SWEDEN
EXECUTIVE BIO
Alexander is one of the founders of the company and a lead architect of Sandvine ' s Application and Network Intelligence and App QoE solutions . Alexander ' s passion for problem solving makes his role very customer-facing , working with service providers to understand the qualitative experience their subscribers are feeling with applications , and deploying solutions that improve customer satisfaction and improve CapEx ROI for operators .
But the time between the decision and the upgrade can be very long , sometimes “ years ” long . By then , customers might be upset and going elsewhere .
Mobile operators are a bit more constrained , because it ’ s very cost prohibitive to fix a problem if utilisation hits 100 % on a radio node . So , they typically look at how much bandwidth a subscriber gets on a particular radio node in a certain location , and , if it goes below a certain throughput , they schedule an upgrade , that involves capacity elements like interfaces , radio equipment , switches , ports , routers .
102 March 2023