RAKUTEN SYMPHONY
CMO
Geoff Hollingworth on the power of Rakuten Symphony Service Assurance
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“ In the truly cloudnative , you take that monolithic system , you break it into modules and pieces , and then you deploy , manage , upgrade , and patch each one separately ”
RABIH DABBOUSSI CHIEF BUSINESS OFFICER , RAKUTEN SYMPHONY operations was honestly probably the biggest fundamental transformation in my thinking that has happened because , to date , I lived in a telco life where I was told what to do by existing large vendors . My mind wasn ’ t necessarily open yet to exploring the world outside of telecom , until I went to Facebook .
“ And then I started looking at the operations of how they run . I started asking , ‘ how do they achieve these efficiencies ?’. And those questions led me to understand that this is not a technology problem .”
Recognising that it ’ s more to do with mindset than technology , a seminal moment in itself , Amin saw a whole new future for the development of telco .
“ Look at moments in time that changed the way we consume data on mobile ; the moment Steve Jobs talked about the iPhone
38 March 2023