Mobile Magazine November 2024 | Page 133

“ The ability to deploy AI at the edge presents businesses with greater scope for innovation , especially in industries where businesses manage many different locations with different needs .”
AI and edge computing are being used to improve customer service , productivity and employee experience . The convergence of AI and 5G networks further amplifies these benefits . AI optimises 5G performance by predicting traffic patterns and dynamically managing resources . In turn , 5G ’ s high bandwidth and low latency unlock advanced AI applications at the edge .
“ By analysing customer behaviour and preferences , telecom operators can leverage AI to deliver personalised services and targeted promotions , enhancing customer satisfaction and driving revenue generation ,” Manish concludes . “ Additionally , AI-powered predictive maintenance reduces network downtime and optimises energy consumption , contributing to cost savings and sustainability goals .”
Evolving technologies in the mobile sector and their impact on telecommunications Daily life is infused with direct and indirect experiences , accessed increasingly via mobile devices and mobile networks . In a state of connectivity , we are now ‘ phygital ’
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