For its fixed-mobile convergence journey , Sunrise UPC has partnered with Infosys , a strategic technology partner of Liberty Global . Infosys is a global digital services and consulting company with rich experience in mobile technology .

Infosys navigates the digital transformation journey of the world ’ s leading telcos having developed code , tested code , and made it production-ready for multiple OEMs , telcos and Open Source initiatives . Liberty Global selected Infosys to implement an automationdriven network operations system for Sunrise UPC . Infosys will develop automated solutions for fiber deepening , closed loop assurance and inventory digitization .

Sunrise UPC and Infosys are working closely to develop automated solutions across the network rollout lifecycle and automated onboarding of remote active nodes via intelligent configuration push and remote monitoring of devices . As a digital services orchestrator , Infosys will transform OSS / BSS systems , convert network-facing systems to a ‘ network-as-a-platform ’ stack allowing rapid introduction of new customer services .

Infosys is establishing the foundation to provide an omni-channel experience for Sunrise UPC subscribers by transforming customer-facing systems of CRM , billing , rating and Lightweight Directory Access Protocol ( LDAP ) systems to model any customer service without affecting underlying technologies . Sunrise UPC is set to realize the potential of fixed-mobile convergence with Infosys as its implementation partner .

“ Sunrise UPC envisions becoming the preferred digital services provider of Switzerland . We are accelerating our digital transformation journey to become even more responsive to customer needs . With Infosys as our partner , we are implementing fixed-mobile convergence to enhance the digital lifestyle of our subscribers .”

“ A digital lifestyle drives seamless and ubiquitous connectivity across touchpoints . After the merger of wireless and wireline networks , Sunrise UPC is well positioned to offer a digital lifestyle to customers . Infosys is excited to partner with Sunrise UPC in its digital transformation journey . We are accelerating fixed-mobile convergence with a platform mindset across the ecosystem and by leveraging automation .”

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- Markus Bucher , Senior Director of Fixed Access & Fiber , Sunrise UPC

- Tejas Jaiswal , AVP & Client Partner , Communications , Media and Technology , Infosys