Tecnotree partnered with STC Kuwait to modernise Enterprise ecosystems , leveraging innovative technology to streamline processes and enhance efficiency .

Founded in 1978 , Tecnotree quickly made its mark in the telecommunications sector by delivering Finland ’ s first nation-wide paging system .

Over the decades , the company has strived to stay ahead of the curve by embracing emerging technology in emerging markets .

Today , Tecnotree is distinguished as the sole AI / ML full-stack digital business management solution provider , offering a comprehensive TM Forum certified suite to cater to the diverse needs of digital service providers .

A vision for transformation

Tecnotree ’ s current offerings include advanced solutions such as 5G digital cloud-based billing , IoT services , edge computing and SaaS business models .

These innovations highlight the company ’ s commitment to adapting in a rapidly-evolving technological landscape . Piyush Mishra , Associate Vice President of Presales at Tecnotree , explains : “ Transformation is not easy to carry out ; it depends on many factors , needs a lot of internal alignment , trust and mainly future aspects , as well as a partnership with whom you ’ re executing this transformation .”

Navigating transformation challenges

Piyush discusses the technical challenges encountered during the shift from legacy BSS systems to modern digital solutions .

The clear objective was to modernise the ecosystem to enhance customer experience , cut operational costs and create new revenue streams .

A significant challenge was managing two parallel systems — fixed-line and mobility — that lacked synergy and a unified 360-degree customer view .

“ To address this , Tecnotree based on TM Forum ODA and Open API Standards developed an incremental new stack designed for STC Kuwait to deliver real-time value .” Piyush notes .

The project prioritised the B2B segment , using an agile approach . This led to the rationalisation of more than 30,000 products to 3,000 , streamlining onboarding and improving efficiency . Automating 90 % of customer journeys cut time to revenue by 40 % and time to market by 50 %, marking significant progress in Tecnotree ’ s digital evolution .

Beyond customer order and revenue management , Tecnotree has also been recognised for trusted aiml and CSP Digital Marketplace and Partner Ecosystem Management Platforms across Gartners ’ Magic Quadrant for AI in CSPs and 4 Hype Cycles .

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