TMT
efficiently , providing a more cohesive and user-friendly experience .
“ Moreover , 5G will enable personalised services through technologies like network slicing . This allows service providers to prioritise certain applications , such as healthcare services that require low latency and high reliability ,” Alper adds .
For example , remote surgery and telemedicine will become more feasible , providing better healthcare access to remote and underserved areas . The implementation of 5G technology will also open up new economic opportunities , enabling new business models and services , from AR and VR applications to advanced industrial automation .
“ Smart factories will become more efficient and new entertainment experiences will be created , enriching people ’ s lives ,” he says . “ Overall , 5G will deliver a more connected , efficient and enriched customer experience , fostering a new era of digital innovation . Customers will benefit from improved communication , enhanced convenience and access to new and exciting services that were previously unimaginable .”
AI is playing a transformative role in the telecommunications industry and at Ericsson the company is leveraging its capabilities to optimise networks , enhance customer experiences and drive innovation .
“ Firstly , AI significantly enhances our network management ,” Alper explains . “ The increasing complexity of networks , especially with the rise of 5G and IoT devices , makes efficient management crucial . AI automates many of the tasks involved in network management , analysing vast amounts of data in real-time to identify and predict potential issues . This proactive approach allows us to address problems before they affect users , leading to more reliable network performance and a better overall user experience .”
As Harsha said , AI opens up new business opportunities for telecom operators , in creating new services and business models , understanding customers , improving marketing strategies and developing new revenue streams .
“ Security is another critical area where AI makes a significant impact . AI can monitor network traffic in realtime , detecting anomalies that may indicate security threats and responding promptly to mitigate these threats . This proactive approach to security helps protect the network and customer data , fostering trust and reliability ,” says Alper .
Looking ahead , the role of AI in telecommunications will continue to grow . As mobile networks become more complex , offering clearer voice calls , more data and stronger internet connections , AI will be essential in managing and optimising them .
“ As we advance towards 6G , AI will play a crucial role in achieving unprecedented data speeds , ultra-low latency , and advanced IoT applications .”
82 September 2024