Mobile Magazine September 2020 | Page 15

Three Ireland - AI + Automation
Three Ireland - AI + Automation
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Before that came the systems change involved in the merger of the Three and IT technology stacks , which presented its own challenges and opportunities .“ Big , complex transformations are very challenging because they require a lot of focus , commitment and even belligerence . For me , it ’ s key that there ’ s top down support from the C-level across the organisation . Because it ’ s generally never just an IT transformation , it ’ s a business transformation . That ’ s something that was key to our success .”
When it comes to data , Reidy has ensured Three has a comprehensive approach . “ We have Hadoop , a data lake which we procure through our partner Amdocs . We have a BI platform from Teradata . We use IBM ’ s Datastage for our ETL platform , and we are about to go live with a new and exciting real-time next best offer / action engine , which we ’ ve also procured through Amdocs , and all of these platforms are built on flexible and scalable storage infrastructure with data protection from Dell .”
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