Jason Ward , VP and General Manager at Dell Technologies Ireland , on the technology support it provides to Three Ireland .

Jason Ward is VP and General Manager at Dell Technologies Ireland . He has extensive experience managing teams across Europe , and favours exactly the culture in place at Dell . “ If you ’ ve got a very happy and contented workforce that have a good work life balance , and are all focused on the customer , leadership becomes quite an easy job ,” he says .

The company ’ s mission is to create technologies that drive human progress . “ Our vision is to become the most essential technology company , from the edge to the core , from data centres to the cloud and everything in between . We as a company can help organisations transform themselves from the world of legacy IT right into the digital world we ’ re in today .” Its efforts are delineated into a number of complementary offerings , as Ward explains . “ Dell , as a family of companies , has created technologies and solutions that feed into four categories . We go to market around Workforce transformation , security transformation , IT transformation and digital transformation .”

One such beneficiary of Dell ’ s approach has been Three Ireland . “ We ’ ve been working with them for five years now . One of the great things about working with Three and Stephen Reidy , the CIO , is that they are a real disruptor in the marketplace in terms of telecommunications and mobile .” That disruptive capability has required Dell ’ s technology . “ We ’ ve been working with them primarily around supporting them on their core business systems . Support systems , analytics , CRM , and the management of data across Three is critical to their business requirements , and that ’ s very much how we ’ ve partnered with them to support that .”

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That ’ s involved the use of some of Dell ’ s latest and greatest technologies , such as flexible and scalable high end storage infrastructure known as PowerMax . “ PowerMax underpins virtually all of the mission critical workloads and applications that Three needs . PowerMax changes the game for Three business applications . It is designed with a multi-controller , active / active scale-out architecture and industry standard , end-to-end NVMe and SCM powered by Intel Optane™ technology . Inline , global dedupe and compression add extreme efficiency to their data centre - we ’ ve reduced the time it takes for billing runs to one fifth of what it was . All of the core , mission-critical systems from billing right through to real time analytics and AI for customer data are being supported by our underlying PowerMax technology , whichis very exciting .”

Going forwards , as the telecommunications industry evolves with the likes of 5G and software-defined data centres , Ward is confident that the partnership will also go from strength to strength . “ The fundamental basis of a good partnership is firstly understanding what our customer ’ s objectives and challenges are ,” he says . “ We work closely with Stephen and his team to understand Three ’ s business requirements and what they are trying to achieve as an organisation . Only from that can we architect our solutions . We value the relationship tremendously , and we ’ re looking forward to continued expansion and growth over the coming years .”