Three Ireland - Data Strategy
Three Ireland - Data Strategy
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21 use AI in our chatbots , so we have a combination of human interaction and automation . We also do a lot of robotic process automation ( RPA ), where we ’ re using technology for repetitive activities , as opposed to people . That frees them up to do more value-added activities .”
Three ’ s transformation was enabled by the assistance of a number of key partners , such as software and services provider Amdocs . “ It ’ s certainly a partner relationship , and we work well together . Amdocs are always looking at where they can add value to our
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