Mobile Magazine - September 2023 | Page 119

VODAFONE FIJI
payment provider . This is a whole new ball game for Fiji as a nation .
“ All-in-all , Vodafone is not only a CSP but offers services that can be offered by a FinTech organisation .” Exciting , indeed .
Digitalisation , data and virtualisation The future outlook for Vodafone Fiji will feature “ digitalisation , data and virtualisation ” on a large scale , which , of course , includes the continuation of its mobile networks ' rollout with focus on 5G and beyond , as well as the development of its FinTech arm . This means “ evolving legacy platforms into world class systems that can be supported through cloud ” and obtaining “ deeper insights through collaboration in terms of analytics and forging partnerships ” to allow for “ detailed , real-time insights of customers ’ pain points ”. At the very core of realising this aim of enabling connectivity in underprivileged rural and coastal regions sits data and analytics – and in the modern world , data is king . “ When it comes to analytics , it ’ s a move to fresher , more dynamic ways of understanding our customers using crowdsourced data ,” Prasad explains . “ It ’ s no longer just about using data from your OSS & BSS platforms . Detailed insights from near realtime systems gives another level of clarity on what the pain points are exactly .” This means that , no matter where in Fiji someone resides – whether on the most remote islet or the centre of the capital , Suva – they aren ’ t held back by being digitally poor .
Providing digital equality and equity to those who are underprivileged is a noble endeavour , particularly when the aim is to do so carefully and steadily to make sure it lasts for the foreseeable future .
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