Mobile Magazine - September 2023 | Page 55

JAN MORGENTHAL
TITLE : CHIEF DIGITAL OFFICER COMPANY : M1 INDUSTRY : TELECOMMUNICATIONS LOCATION : SINGAPORE
IT department , meaning everything from IT strategy down to pulling up the arms and sleeves of the teams going into IT ops .”
About four years ago , M1 wanted to move from being a typical legacy telco operator towards a fully digital operator . “ They actually wanted to really put apart their entire heart in the business support system ( BSS ) and operations support system ( OSS ), and embark on the journey to gain a competitive advantage . One of those ways is actually through gaining a technological advantage . For me , the technology re-haul was at the heart of the digital transformation . We have a consumer and an enterprise

EXECUTIVE BIO

Jan Morgenthal is a seasoned digital executive with a remarkable track record in leading and transforming digital initiatives across the telecommunication and financial industry . Currently serving as the Chief Digital Officer at M1 Limited in Singapore , he is at the forefront of driving hyper personalisation and shaping the digital landscape of one of Singapore ’ s leading telecommunication companies .
Before joining M1 Limited , he held the position of Director Digital at a blockchain fintech company , where he played a pivotal role in leveraging blockchain technology to revolutionise financial services . Prior to this tenure , Morgenthal served as the Head of Digital at Deutsche Telekom , one of the world ’ s largest telecommunications companies . In this role , he led the digitalisation efforts of the organsation , overseeing the development and implementation of innovative digital solutions to enhance customer experience and drive operational efficiency .