TELECOMS
We do that with our expertise , advice , guidance and support . The real key to supporting true transformation , however , is to take it more broadly than our portfolio . For example , we consider the impacts of innovation , future trends and so forth - it makes for a pretty impressive outcome .”
Specifically around enterprise customers , Morse explains that digital transformation has honed what is required from a telecommunications provider . “ The role of the CIO and IT team in general has changed considerably ,” he notes . “ It ’ s progressed from keeping the lights on , driving efficiency and keeping up to date with the latest innovations to now also having to consider the risk of digital disruption and disintermediation from new entrants and innovators . It ’ s become a critical and pivotal part of every organisation and the suppliers supporting those roles have also had to adapt . From my
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JULY 2020