Q . MVNOs often end up getting access to next-gen networks up to a year after their host carriers , and sometimes get palmed off with slower speeds and throttled capacity . Is it different this time round with 5G ? If so , why do you think that is ?
» “ It ’ s important to note that the main opportunities that will arise out of 5G will be in enterprise , as opposed to the consumer vertical . Thus , consumer MVNOs aren ’ t positioned as a ‘ threat ’ for MNOs to actively create a barrier to 5G entry .
The same is to be said of IoT , which Enterprise MVNOs have a big role to play in - an area in which
“ MVNOS MUST WORK HARDER TO PROPEL DIGITAL ADOPTION EVEN FURTHER ”
we ’ re due significant growth because of 5G ’ s low-latency offering ”.
Q . How can MVNOs digitally transform to provide a compelling value proposition to customers that doesn ' t solely rely on lower prices ?
» “ As customers continue to be spoilt for choice for digital providers , MVNOs must work harder to propel digital adoption even further . Alongside continuing to capitalise on our valuedriven proposition , MVNOs should be using digitalisation to streamline the customer experience , mining the existing processes in place and
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